Refund policy

30-day returns

If your ProPosture chair isn't right for you, return it within 30 days of delivery for a full refund. Return shipping is on us.

What we accept

• Chairs returned within 30 days of the delivery date.
• In new, unused condition, with all parts, in the original packaging.

How to return

1. Email us at info@artisdynamics.com with your order number and the chair you're returning.
2. We'll send you a prepaid return label.
3. Pack the chair in its original box, attach the label and drop it off with the carrier.

Return address: Flexspace Warehouse, 270 Rexdale Boulevard, Toronto, ON M9W 1R2, Canada. Please use the prepaid label we send you.

Refunds Once the chair arrives back at our warehouse and we've checked it, we'll refund your original payment method within 5 business days. Your bank may take a few more days to show it.

Damaged or faulty on arrival If your chair arrives damaged or a part is missing, email us within 7 days of delivery with your order number and a photo. We'll send the part or a replacement chair at no cost.

Exchanges To change colour or model, return the chair for a refund and place a new order, so your new chair ships straight away.

Warranty Every ProPosture chair has a 3-year warranty against defects in materials and workmanship under normal use. It doesn't cover misuse, accidents, or use above the chair's rated weight. To make a claim, email us your order number and a photo of the issue, and we'll repair or replace the part or the chair.

Contact info@artisdynamics.com · 1-888-322-4341 · 1-514-900-3971